Tuesday, September 16, 2008

Research: Introduction

Situational Analysis

In today’s global change in technology, every individual depends on things to make almost everything possible and easy in a fastest and effective way especially when communication is on hand.

Decades back, telephone is most commonly used for landline long distance communication which uses phone switching technology. Then mobile phone was introduced with dual functionality; for text messaging and voice calls. The internet also offers chatting and instant messaging communication; and even internet-to-internet voice chat with the utilization of headphones, sound cards and speakers.

To satisfy the demand of technology, VoIP (Voice over Internet Protocol) technology was introduced to make PC-to-PC connection possible; and later phone-to-phone connection that change the traditional telephony into IP telephony. According on the site (http://www.roseindia.net/voip/voip-history.shtml), VoIP works through broadband technology and uses the World Wide Web to direct its calls.

Though VoIP come out to the market, only few are knowledgeable of it. Many individuals have not heard of VoIP and its functions. It had been out in the business world since prepaid calling cards were introduced. Caller IDs used VoIP technology which is present in telephones used in homes and businesses today. Call centers are one of the user and providers of VoIP.

Many VoIP providers offer the use of VoIP technology and other telecommunication services with VoIP applications. Telecommunication industry is wide spreading. Phones with VoIP are commonly in used; but consumers were not aware of the issues related to the VoIP technology.

Since, Voip uses internet in order to function and deliver voice messages to various recipients. Depending on the internet means depending to the power of electricity. If there is a power outage, which means there, is no VoIP; and this instance can hinder VoIP call integrity and security. Internet nowadays is an attack-prone to hackers and also VoIP. Hacking the internet can make VoIP vulnerable to this attackers and threats; and is more prone to not secure phone calls and voice messages.

Further, attackers and threats may come everywhere at any given time; geniuses which past-time is to prank someone over the internet and send messages that are believable to the victims. Others use codes to implement hacking to one’s privacy; and some interrupt the connection between the caller and the recipient.

Consider the political intrigue the Philippine President got into during the 2004 presidential elections. The Presidential call was wire-tapped and was recorded; and later was engaged in controversy and was familiarized by the Filipino masses as the “Hello Garci” scandal. VoIP also can be picture-out like this.
Thus, it is important to provide adequate information in the context of awakening the community about VoIP and its related issues.

However, in propelling this opportunity, further reading is required; and research is essential.


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